Frequently Asked Questions

General FAQ

What is Capsiva?

Capsiva is an arthritis pain relief gel. Capsiva can temporarily relieve minor pain associated with arthritis, back, muscle and joint. If you are experiencing pain and are unsure if it is arthritis or not there are a ton of resources available. You can start by looking at our guide here: Do I have Arthritis?

What are the active ingredients in Capsiva?

The active ingredients in Capsiva are capsaicin and arnica. 

How is there no heat in Capsiva if it uses capsaicin?

Our proprietary homeopathic formula is a scientific breakthrough that has allowed us to use all of the benefits from natural capsaicin, with none of the heat or side effects.

What is a homeopathic formula?

Homeopathic medicine refers to the belief that the body can heal itself. To speed this process up, homeopathy uses trace amounts of natural ingredients to support this process. 

How is Capsiva different from other topical gels like Voltaren?

Capsiva uses natural active ingredients, whereas Voltaren is a topical NSAID. This means that Capsiva is safe to use with all pre-existing conditions because there are no known side effects, unlike Voltaren. 

How is Capsiva different from other pain relievers like Advil?

Pain relievers like Advil are ingestible NSAIDS which may have adverse effects with other medications. They also have the risk of long-term side effects. Capsiva is a homeopathic topical pain reliever with no known risks or side effects.

Am I supposed to feel anything when using Capsiva?

No. Capsiva does not have any added menthol which gives that cooling or burning sensation that other pain relievers have. All you should feel when using Capsiva is temporary relief from your arthritis pain.

How long does it take Capsiva to work?

Capsiva has a fast-absorbing formula, but the length of time may vary from person to person or the level of pain that you are experiencing. You may use Capsiva until you receive the desired amount of relief. 

Where can I buy Capsiva?

Capsiva is available here, on It is also available in select retail locations. To find a location near you, check out our store locator

How much does Capsiva cost?

The price of Capsiva 3oz tube and 3oz roll-on is $24.99. The 1.25oz tube is $12.99.

How does the 30-day money-back guarantee work?

Depending on where you made your purchase, your return may look different. For complete instructions on how to make your return, check out our Returns Page

Usage FAQ

How do I use Capsiva?

To use Capsiva, apply a generous amount of the gel on clean skin, enough to cover the affected area. Rub into the skin until it is absorbed. Apply to the area of pain, as needed. Adjust usage to achieve desired pain reduction. Do not use over other topical remedies. Unless used for pain on your hands, wash your hands once you finish applying. 

How do I open Capsiva?

For the tube, unscrew the cap and peel off the safety tab and screw the cap back on. Then open the lid and squeeze Capsiva onto your hands and apply to the area in pain. For the roll-on, remove the perforated seal, unscrew the cap, and use the roll-on applicator to the area in pain. 

How do you remove the safety seal?

For the tube, if you cannot remove the safety seal, you can poke a hole in the seal with a pin which will allow you to use the product. For the roll-on, if you cannot remove the perforated seal, you may use a pair of scissors to cut the seal. 

Where can I use Capsiva?

Capsiva is safe to use on any areas that are experiencing pain. Apply Capsiva to clean skin, use enough to cover the affected area. 

Do not use Capsiva on broken or damaged skin, or on an open wound. Keep away from your mouth and eyes. 

How often should I use Capsiva?

Apply Capsiva to the area of pain as needed. Adjust use to achieve desired relief.  

How much Capsiva should I use?

When applying Capsiva, use enough to cover the entire affected area. 

Further questions?

You can email us any further questions at Or call us at (888) 212-8188.

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Still not sure about Capsiva? Let’s talk.

If you’re cautious about trying a new pain reliever, we understand. Many of our customers have been through the ringer of pain pills and natural remedies that just don’t work. Let us know what’s holding you back, and we’ll help as best we can.

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