30-day money-back guarantee

We offer a money-back guarantee. Depending on where you purchased your Capsiva, your refund will look different. 

Purchases made from Capsiva.com

Email info@capsiva.com your name and order number. Refunds will be processed within 72 hours. 

Purchases made from participating retail locations

If you made your purchase in person, at a participating retail location, please follow the steps below:

  1. Mail us the original cash register receipt along with the actual UPC bar code that you cut out of the box and send to: 42211 Garfield Rd #320 Clinton Township, MI 48038
  2. A check for the full refund will be mailed directly to you. Please allow 1-2 weeks for processing. 

Purchases made from Amazon

Please head to the Amazon return page to process your return.