30-day money-back guarantee
We offer a money-back guarantee. Depending on where you purchased your Capsiva, your refund will look different.
Purchases made from Capsiva.com
Email info@capsiva.com your name and order number. Refunds will be processed within 72 hours.
Purchases made from participating retail locations
If you made your purchase in person, at a participating retail location, please follow the steps below:
- Mail us the original cash register receipt along with the actual UPC bar code that you cut out of the box and send to: 42211 Garfield Rd #320 Clinton Township, MI 48038
- A check for the full refund will be mailed directly to you. Please allow 1-2 weeks for processing.
Purchases made from Amazon
Please head to the Amazon return page to process your return.